There are quite a few things you should be on the lookout for while deciphering your best telecommunications service provider.
Every business is continuously trying to expand their revenue stream and overall operations, and one of the easiest and most efficient ways to assist in this is by utilizing the right telecommunications services. It’s absolutely critical for business owners to be able to put their full faith in their telecommunications service provider and know that they are equally invested in the company’s success.
When this isn’t the case, you’ll inevitably run into some serious problems that will ultimately hinder your employee efficiency. This can have ripple effects throughout every aspect of your company, and it’s something that everyone must avoid at all costs.
In this article we’re going to go over some of the red flags you should consider when searching for a telecommunications service provider, and by going through this list you’ll get a much more thorough understanding as to how Data Talk differentiates itself from the rest of our industry competitors.
And as always feel free to reach out to us at any time for more information so we can put you in touch with one of our experts!
The first red flag that you should be aware of when it comes to hiring a telecommunications carrier is their overall flexibility with their contractual stipulations. It’s inevitable that there will be some kind of commitment clauses within their contract, which is where it becomes absolutely critical to pay close attention.
You should always know that it’s completely unacceptable for a carrier to try to take advantage of you within contract agreements, and it’s an unfortunate part of the industry that some bad apples will try to take advantage of business owners by charging higher fees for mediocre services while protecting themselves behind a contract’s language.
There are even some instances in which carriers will only offer long-term contracts, which is a distinct red flag that should be avoided. This type of agreement is many times a trap that will keep companies tied into unsatisfactory services for years!
Minimum Annual Revenue Commitments
This is typically abbreviated as MARC, and it’s essentially a contractual guarantee that a telecommunications service provider will obtain a certain amount of revenue throughout your committed time of services. But here’s the main thing you should know about MARCs: the industry’s competitiveness has ultimately eliminated the need for them.
If a prospective carrier requires a relatively expensive MARC, or they’re picky in any way about which services (data, voice, equipment, etc.) must be used, then this is a red flag indicating you should take your business elsewhere.
Neglecting Maintenance and Service
It’s never going to be enough for a telecommunications provider to simply set you up with a business phone system and/or wireless network, because there has to be so much more to this business relationship. You should always be guaranteed that your data and voice needs are always exceeding industry standards.
This means your carrier should never overlook their necessary efforts to continuously ensure that your systems are regularly inspected and updated. This also includes your carrier’s overall ability to upgrade your system’s technology without any financial penalties, because keeping you locked into older devices in any way will ultimately put unnecessary limitations on the potential growth of your business.
The last red flag we’re going to discuss pertains to a telecommunication provider’s overall effort in term of ensuring customer satisfaction, particularly their communication efforts. After all, even if you like a carrier’s services and overall performance it still might not be worth working with them if they don’t help you quickly enough when you most need assistance.
Billing concerns and troubleshooting equipment are just some of the common issues that businesses experience with telecommunications providers, so you should always make sure that you’re going to be working with a company that can quickly resolve these issues and adequately ensure your overall satisfaction on a consistent basis.
Differentiating Data Talk as a Telecommunications Service Provider
The Data Talk team has consistently set themselves apart from the rest of the industry by providing unparalleled customer experiences for over 50 years! We are more than confident that we can satisfy every aspect of your telecommunications needs, and we’re happy to answer any questions or concerns you may have.
Feel free to contact us today so we can set you up with one of our experienced experts and put you and your business on the right track towards fulfilling your data and phone service needs!