Telecom Company in Columbus, Ohio | Data TalkLearn about telecom companies in Columbus, Ohio. Data Talk is the one the leading experts in business telecommunications. Find a telecom company today.
Telecom Companies, Keeping Us Connected
You’ve probably heard the old saying, “Communication is key!” This wise advice gets offered up to everyone from newlyweds to business owners. As technology evolves, telecom companies offer us an upgraded saying: high-performing communication systems are key!
Small businesses and huge companies alike rely on telecom services to increase productivity, connect with their customers, and provide everyday solutions for their business needs. Communication will never go out of style, but how we communicate continues to evolve.
What is a telecom company?
Telecommunication dates back to smoke signals, drums, and messenger pigeons. We’ve really come a long way since then! There have been many important inventions for the telecom industry, but the invention of the telephone had some of the greatest impacts on our society. The first telephone company, Bell Telephone Company, was founded in 1877 by Alexander Graham Bell, who invented the telephone, and his father-in-law, Gardiner Greene Hubbard. The Bell Telephone Company would come to form the largest telecom company in the world and eventually became what we know so well today as AT&T.
Communications technology over the past hundred years has moved quite quickly and to great effect. We’ve broadcasted television, refined video telephony, built computer networks, connected to the Internet, and engineered satellite communications—all of which have become part of our daily lives. The latest in technology is VoIP or IP telephony, phone systems that connect to the Internet instead of the traditional phone company.
What services do telecommunications companies offer?
Choosing the Right Telecom Company for Your Business [Top Five Tips]
There are thousands of telecom company options in today’s market. It can be hard to sift through all of the national and local options to find the right provider. There are many aspects to consider when researching all of the choices. At Data Talk, we truly understand what is important in finding the right telecommunications company.
1. National vs Local Providers.
Chances are that you’re already familiar with national telecom providers like AT&T and Verizon. However, there are also local telecom providers that you can consider when thinking about your business needs. Between national and local providers, you’ll cover thousands of options. So why decide on a local provider vs a national provider?
National providers tend to have greater financial stability which increases their service reliability. But does that mean that local providers are not as reliable? Not necessarily, local providers come in all different shapes and sizes. Typically they don’t have a high risk of investment failure like the big companies do which allows them more room to be creative in their services and implement new technology. Local providers tend to be more customer-oriented and willing to take the extra time to help their clients to the fullest. Many local companies niche down on a specific area within their industry. For example, here at Data Talk, we have solid expertise in small business phone systems, which allows us to provide better service to our local clients.
2. Assess your needs.
To ensure that your communication needs are met, it’s important to evaluate what is what those needs are before you select a provider. Get prepared before you speak with a telecom representative by first asking yourself a few questions.
- Do you currently deal with any connectivity issues?
- Do you need to increase bandwidth performance?
- What security needs do you have in terms of data?
- Is your data backed up to the cloud?
- Where can you enhance productivity?
3. Think long-term.
While it’s important to evaluate your current needs, you should always be planning for the future. When considering your goals, keep in mind your business growth. Do you need to plan for scalability down the road? There are ways that your telecom company can assist you in preparing for growth so that when the time comes, you can easily add extra phone lines and handle a higher call volume.
4. Consult the experts.
Are you looking for business solutions for your law firm, health clinic, or small business? You may want to consider a company that has experience working with businesses in your specific industry. While the basics of telecom services don’t vary too much, there may be industry specific services that an experienced provider understands. The same goes for your location. If you are a small business, a local provider may have a better understanding of coverage support within your area.
5. Choose quality customer support.
Good customer service will never be outdated. Just like any business relationship, genuine support and clear communication should be front and center. Telecom services aren’t a one time deal as the systems installed often require updates and maintenance. Telecommunication problems within your business can result in lost revenue and frustration. You want someone that cares about your reliable connectivity and overall success, not a robot that puts you on hold!
Get Connected in Columbus, Ohio with Data Talk
Whether you are a location-based business or an online entrepreneur, chances are high that you rely on a phone system to enhance customer service and increase productivity. We are here to help you upgrade your outdated business phone systems. We’re an independent distributor of MITEL, INTERMEDIA, SAMSUNG, and TADIRAN.
We offer our expertise in business phone systems including:
- IP Telephony
- Cloud-based systems
- SIP Trunking
Data Talk an Ohio based company, located in the city of Columbus. We proudly provide telecom services to the local community from our hometown in Columbus (Go Buckeyes!). We have extensive knowledge of coverage areas in Columbus and throughout Ohio, from Cincinnati to Akron. Our business office is located in north-central Columbus in the residential area of Clintonville. Contact us today for your business phone solutions!