Lifeline CarePoint X

Seamless emergency call and community management system

Modern Emergency Call & Community Management

Legacy, on-premises emergency call systems were not designed to meet the demands of today’s connected senior living communities. CarePoint X delivers a modern approach—integrating both existing and next-generation resident safety devices into a unified, easy-to-manage platform.

With an intuitive interface and streamlined workflows, CarePoint X simplifies daily operations while allowing for ongoing software updates and enhancements. Community mapping provides clear visibility into emergency call devices across the entire campus, helping teams respond quickly and confidently.

Designed for full-campus coverage, CarePoint X works with a wide range of alert and alarm devices. Remote dashboards and mobile notifications keep staff informed in real time, with flexible escalation options that support faster, more effective response.

User-Friendly Interface

A clean, cloud-inspired interface delivers seamless workflows that help staff work more efficiently and respond with confidence.

Remote Software Updates

System updates are deployed remotely, allowing continuous enhancements without interrupting daily operations.

Community-Wide Mapping

Gain a clear, centralized view of emergency call devices across the community to support faster response and better oversight.

CarePoint X Mobile App (iOS)

Staff receive real-time alerts on mobile devices, with touchscreen controls and flexible escalation options to support timely action.

Broad Device Compatibility

Integrates with a wide range of safety devices, including personal help buttons, pull cords, bed pads, sensors, smoke detectors, and more.

Fall Detection Technology

Personal help buttons with fall detection can automatically initiate a call for help—even if a resident is unable to press the button.
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Indoor & Outdoor Coverage

Flexible wireless or wired configurations provide reliable coverage across the entire campus, with centralized and networked monitoring.

Secure Data Retention

Automated local backups help protect resident data and ensure information remains accessible when needed.

Personal Help Buttons

Personal Help Buttons

Lightweight, waterproof help devices are designed for comfortable, all-day wear, helping ensure continuous protection. An LED indicator provides clear confirmation when an alert has been successfully sent.

Fall Detection Buttons

Fall detection buttons automatically recognize many common falls, adding an extra layer of safety for residents who may be unable to request help on their own.

The Foundation of Your Resident Safety System

CarePoint X delivers integrated alerting for comprehensive monitoring both indoors and outdoors. A campus-wide wireless network ensures reliable call coverage, while automated local data backups help protect critical resident and system information.

The centralized monitoring platform receives and processes alerts from safety devices throughout the community—including personal help buttons, smoke detectors, check-in stations, and door and window sensors. When an alert is triggered, staff are notified through pagers and the CarePoint X mobile app, complete with location details to support fast, effective response.

From Planning to Ongoing Support

Assessment & System Design
Lifeline partners with your team to assess community needs, design the right system configuration, select components, and evaluate costs.

Professional Installation
Expert installation includes project management, system configuration, database setup, component integration, network connectivity, and reporting.

Staff Training
Onsite training ensures staff are confident using the CarePoint X system, mobile app, and alert management tools.

Ongoing Support
24/7 technical support, remote troubleshooting, software updates, and technology upgrades help ensure your system continues to evolve with your community.

Support at Every Stage

Lifeline Senior Living delivers a seamless experience before, during, and after installation—covering design services, vendor coordination, onsite training, warranty and non-warranty service, cloud services, and ongoing technology support.

For over 60 years, DataTalk has helped businesses across Ohio communicate more effectively through reliable cloud phone systems and VoIP solutions. Our modern, scalable technologies support today’s organizations with dependable, future-ready communication.

Address

DataTalk Telecom, Inc.
3930 Indianola Ave.
Columbus, Ohio 43214

Phone

(614) 784-7100

Email

SALES: sales@data-talk.com
SERVICE: service@data-talk.com

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