IDeACOM Insights Newsletters

Select a Voice and Data Partner with Confidence

Effective voice and data communications are critical to the success of your business, making it critical for you to select the right telecom provider/partner. This selection, however, can be difficult because of the many telecom providers and options available in the marketplace today. While you evaluate vendors, be sure to refer to the below list …

Select a Voice and Data Partner with Confidence Read More »

Key Benefits and Features of Cloud-Based Hosted Data Services

One of the biggest challenges business owners face is minimizing overhead. Cloud computing is quickly becoming the standard way for businesses to access IT infrastructure, software and hardware resources. These cloud-based data services can dramatically reduce your costs. Before the cloud, businesses had to spend time and money on purchasing or leasing equipment. They would …

Key Benefits and Features of Cloud-Based Hosted Data Services Read More »

Deliver a Positive Customer Experience with a Contact Center

Every contact you have with a customer allows you the opportunity to increase revenue. How you handle customer contacts affects your bottom line. Big businesses efficiently handle customers by building large, expensive call centers staffed by hundreds of sales and support representatives. Their goal is to never keep a customer waiting and to quickly respond …

Deliver a Positive Customer Experience with a Contact Center Read More »

Business Benefits of Video Conferencing

Internet technologies have turned our world into a virtual office in which we can conduct business with employees, partners, suppliers and, best of all, customers all across the globe. Working in this virtual environment has become easier as well. Sophisticated video conferencing technologies make it possible to conduct face-to-face meetings as easily as it once …

Business Benefits of Video Conferencing Read More »

Section 179 Tax Deduction & What it
Could Mean for Your Business

When purchasing equipment for your business that will be in use for more than one year, you must depreciate the cost a little at a time over several years. Depending on the purchase, it can take years to fully depreciate the cost of business property. Section 179 is a great incentive for businesses to purchase …

Section 179 Tax Deduction & What it
Could Mean for Your Business
Read More »

Improve Your Cell Phone Signal

Cell reception is no longer considered a luxury. To most cell phone users, it’s a modern-daynecessity making it essential to have reliable cell coverage at your place of work.While provider coverage maps may show strong signals in your area, it does not guarantee greatreception in your workplace. Building materials, geographic or structural interference, cell towerlocation, …

Improve Your Cell Phone Signal Read More »

Electrical power is a good thing — until it’s not.

As business owners and managers, we like to think we’re the power behind our business. Wemake the decisions, work with customers or clients, conduct the training, the hiring, the firing andmuch more.But the truth is, much of our business runs on electricity. It’s electricity that powers our equipment,phones, computers, printers, scanners, fax machines, security system …

Electrical power is a good thing — until it’s not. Read More »

Are You Prepared? Business Continuity and Disaster Recovery

From ever-changing cybersecurity risks to the need to now plan for business resiliency inthe face of a global pandemic. Not having a plan is no longer an option. You have workedhard to open your business and keep it running and losing it to a disaster would be financiallydevastating for you — and your employees.The following …

Are You Prepared? Business Continuity and Disaster Recovery Read More »

Deliver a Positive Customer  Experience with a Contact Center

Every contact you have with a customer allows you the opportunity to increase revenue.  How you handle customer contacts affects your bottom line.  Big businesses efficiently handle customers by building large, expensive call centers staffed by  hundreds of sales and support representatives. Their goal is to never keep a customer waiting and to  quickly respond …

Deliver a Positive Customer  Experience with a Contact Center Read More »