A cloud based PBX can do wonders for your business team’s efficiency and bottom line, and here are 7 benefits associated with these phone systems!

Information Technology Concept

Countless companies have been migrating their business phone system in recent years, and one common question that business leaders have during this migration process is whether or not they should strongly consider a cloud based PBX.

The odds are that you currently have a phone system that does an OK job at meeting your daily needs, which is why it’s important to understand the many benefits associated with upgrading your current system to one of Data Talk’s cutting-edge business phone systems.

So here are some of the important benefits oriented around a cloud based PBX that you should know about!

1. An Incredible Amount Of Financial Savings

Cloud based PBX systems will always go a long way in terms of helping business leaders save on investments, and this is mainly because they won’t need to invest a significant amount into fancy hardware systems due to the entire system being managed within the cloud.

You’ll only need to invest in things that you specifically need, which releases a lot of expenditure and technicalities pertaining to the establishment of your business phone system. Per-unit usage costs are always significantly lowered with a cloud based PBX system, especially when you compare these rates to traditional phone systems.

Another financial savings opportunity is not needing to worry about long-distance calls, and this is because cloud based business phone systems aren’t tied down to any type of geographical location. This state-of-the-art communication consolidation has done wonders in terms of helping business teams remain organized, and business leaders love how much this benefits their bottom line!

2. Saving Time

Traditional small business phone systems can sometimes be a bit of a hassle for business teams as they’re simply undergoing all of the necessary installation steps, but this is something that you don’t have to worry about with a cloud based PBX.

Cloud based PBX systems offer an incredibly easy and efficient setup process, and it should only take a few minutes to add dozens of different phone lines.

You’ll also save a ton of time when it comes to things like equipment upgrades and server maintenance because you’ll be working with our 24/7 industry experts that will always be ready to make sure that your team never experiences any kind of downtime!

3. Unbeatable Flexibility

One of the most popular benefits of a cloud based PBX system is that your team will be able to access your system from literally anywhere in the world via a VoIP device like a smartphone, desktop or laptop.

This has been particularly beneficial for business teams that have continued to transition into remote working, because your team will be able to work anywhere there’s Internet connection and still utilize their same business number.

This type of unparalleled flexibility improves how reachable you are for your clients, and it’s something that many companies are leaning towards!

4. Many Advanced Features

Cloud based PBX systems really open up the doors when it comes to seamless access to all sorts of business phone system features, and many of these features come at no additional costs. Some of these advanced features include the following:

  • Voice Menu
  • Call Recording
  • Call Control
  • Queue
  • Time Conditions
  • Wallboards
  • And much more!

You can also be on the lookout for new features/upgrades that are consistently being added to your web portal.

5. High-Quality Business Calls

There’s no doubt about it that cloud based PBX systems provide much better service qualities as compared to many traditional business phone systems, and this includes a whole variety of benefits like:

  • Higher Internet speeds
  • Improved compression rates
  • Voice calls via the Web
  • And much more…

We’ll always be sure to help you with a series of tests to make sure we’re getting a thorough understanding of your Web connection quality, and this will support us as we’re developing a VoIP system that’s unique for you.

But an important benefit to keep in mind with these systems is that they prioritize voice call quality, so you can be rest assured that your team sounds great on each and every call!

6. Efficient Monitoring And Report Analyses

Cloud based PBX phone systems provide business leaders with real-time monitoring and statistics that they can always view at their convenience, and these metrics will help you better understand the activity that’s occurring within your system. Some of this information includes:

  • Ongoing/Missed calls
  • Call rates
  • Active/Available call agents
  • Subscription rates
  • Employee analyses
  • Listening to call recordings
  • And many other reporting tools…

All of your system’s reporting tools will support your efforts to keep your data as organized as possible, but what’s great is that it can also present your data through statistical tools like bar charts, pie charts and other types of common graphs. This makes understanding your data a lot easier for you and your team.

7. Increased Security

Cloud based PBX systems tend to be much more secure as compared to traditional business phone systems, and we’ll always help you when it comes to tasks like firewall/security patches and software upgrades.

Our team of dedicated specialists will always be working hard to ensure the overall protection and security of your phone system, so you can count on the pros to make sure that your data is 100% safe!

Reach Out To The Experts At Data Talk To Learn More About Our Cloud Based PBX Phone Systems!

Data Talk has been helping countless business teams when it comes to upgrading their phone and IT systems, and we’ll always be more than happy to answer all of your questions as you’re contemplating this type of switch in your communication and data storage efforts.

So always feel free to reach out to us online or call us at 614-784-7100 to get in touch with our team and let us know how we can support you with our cloud based PBX systems!

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