Now that we live in an Internet-driven society, more and more businesses are ditching the conventional phone lines for Voice over Internet Protocol (VoIP). Without getting too much into the technicalities, VoIP is a communication system that routes calls over broadband Internet instead of an analog connection.
There’s a huge misconception that VoIP’s are only applicable to enterprises and large businesses, but that couldn’t be any more far from the truth. VoIP bears many advantages that even small businesses can benefit from.
In this article, we’ll dive further into the reasons VoIP technology is right for your business. Keep on reading to find out more.
1. It costs less
The goal of businesses is to minimize overhead costs while reaching peak productivity at the same time. With a VoIP, you’ll no longer have to maintain separate lines and shell out on domestic and international calls as everything is done online. You also get to enjoy a less tedious and cheaper installation and maintenance process, resulting in significant cost reductions compared to sticking with a traditional PSTN system.
2. It requires less hardware
VoIP connects to the cloud, doing away with hardware or a dedicated IT staff to manage the phone services. Because all businesses share the same data network, it drastically reduces the need for large phone servers and new boards.
3. It gives you complete flexibility
With VoIP, you are not required to be tethered to a desk to make and receive calls from a specific number. As long as you have a stable Internet connection, you can use VoIP to make calls using the same number anywhere you are in the world.
This is a significant benefit because as long as you have that line of communication, you can do without in-house workers or even offices. You can even give workers unfettered flexibility with their working time. As long as you are connected via VoIP, you can get in touch with everyone in your team, anytime and anywhere.
4. It allows for scalability
As your business grows, your VoIP can also grow with you. You have the option to quickly increase your capacity when the situation calls for it, and scale down when your needs change. You also don’t need to do much when you need to add, move, or remove a line since you can control everything on the cloud. Furthermore, you can also make it seem that you have offices in different locations and increase your presence without springing for expansion costs.
5. You get to enjoy many features
With a traditional phone line, you have to pay more to enjoy more features. However, that is not the case with VoIP. Standard VoIP services already come with extras that require no additional cost, including call forwarding, three-way calling, caller ID, electronic and video messaging, video conference, and many more. You can also integrate it with emails and calendars to make communication more efficient.
6. You can reach peak efficiency
VoIP services are equipped with many features that empower you to be more productive. You can easily integrate them into your existing process and company apps so that you can have unified communications that can drive your team to success. VoIP makes it easier to collaborate, resulting in faster decisions, accelerated outcomes, and a more connected organization.
If you want to know more about how a VoIP service can help your business grow, get in touch with us today to see how we can help!